Starter
$ 29
- Up to 5 users, 500 tickets / month
- Tickets, projects, settings
- Email-to-ticket + in-app notifications
- 1 embeddable widget site
- Activity log
- 14-day free trial
·
$ Subscription
Per-workspace pricing. No per-agent surprise.
You pay one monthly price for your whole tenant — not a fee per seat that punishes you for adding teammates. 14-day free trial on every paid plan.
04 Subscription
Pro
$ 89
- Up to 25 users, 10,000 tickets / month
- Everything in Starter, plus:
- Real-time chat (Reverb WebSocket)
- SLA tracking + escalation engine
- Workflow automation (rules + triggers)
- Knowledge Base + CSAT surveys
- Customer Portal (magic-link auth)
- Canned responses / macros
- Telegram + Jira integrations
- LDAP directory authentication
- API keys + reports
Enterprise
$ 249
- Unlimited users, tickets, projects
- Everything in Pro, plus:
- White-label branding + custom domain
- Custom notification templates
- 30-day free trial
- Billing module + 50 API keys
- On-premise deployment option
- Dedicated account manager
- 24x7 phone support
≠ Pricing model
1 workspace = unlimited agents*
Most helpdesks charge per seat. Helpdash charges per workspace, so adding a teammate doesn't change the bill — invite the whole team and let everyone work the same queue.
- add agents at zero marginal cost
- collaborators & observers always free
- upgrade only when you need a higher feature tier
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- 14-day trial
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- Cancel anytime
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